At True Natural Gas, we strive to simplify your customer journey from start to finish. When it's time to settle your bill, we offer a range of convenient payment methods to choose from. Whether you prefer paying in person, over the phone, by mail, online, or via our app, we've got you covered.

We understand that everyone has their preferred way of managing payments. That's why we've recently enhanced our payment portal and app to ensure a seamless experience that's both efficient and user-friendly. Rest assured, when you pay online, you may be directed to utility.org—it's normal since True Natural Gas is a subsidiary of Coweta-Fayette EMC (CFEMC).

Here are a few important details to keep in mind: payments cannot be made through our chat feature, and you need to be located in the U.S. when making a payment.

For more information about our payment options and how they work, please visit our Payment Options page. If you have any questions or need assistance with bill payment or methods, our customer service team is ready to assist you.

Paying your True Natural Gas bill through our online portal is quick and straightforward. Simply follow these steps:

1. Visit our online portal at https://www.truenaturalgas.com/.
2. Click on "My Account" at the top of the page.
3. Select "View and Pay Your Bill Online" to access our EMC payment portal.
4. Log in to your True Natural Gas account. If you're new to online payments, you'll need to set up an account first. 
5. Once logged in, choose your preferred payment method from those listed above and complete your payment.

With these steps, your online bill payment is complete, and you're all set! If you have any questions about paying your True Natural Gas bill, feel free to reach out. We're here to support you every step of the way.